Gbajivip Privacy Policy – Our Commitment to Protecting Your Data

Welcome to gbajivip.biz. We believe that every member's privacy is a fundamental right. This Privacy Policy ("Policy") explains how gbajivip collects, uses, stores, and protects your personal information.

By using the gbajivip platform, registering, or accessing any of our services, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

Our Privacy Policy may be updated from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and you will be notified directly of any significant changes.

Gbajivip collects various types of information needed to provide and improve our services. Below is a detailed breakdown of what data is collected and why.

Information Provided Directly

• Full name, date of birth, and National ID number (for KYC verification)
• Email Address & Mobile Number
• Residential address and postal code
• Payment Details (bKash/Nagad/Rocket number or bank account)
• Username and password set during registration (encrypted)

Automatically Collected Information

• IP Address & Device Identification
• Browser Type & Operating System
• Activity logs on the platform (pages visited, time spent, games played)
• Transaction history and betting patterns
• Cookies & Session Data

Gbajivip uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what is necessary or relevant.

• Account Management: To verify registration, manage logins, and ensure account security.
• Payment Processors: To securely process deposits and withdrawals.
• KYC Verification: To verify identity and age, and to prevent fraud.
• Service Delivery: To provide gaming, betting, and promotions-related services.
• Contact: For important updates, transaction confirmations, and customer support.
• Marketing (Optional): To send you relevant offers and promotions, with your consent.
• Responsible Gaming: To monitor gaming behavior and issue warnings where necessary.
• Legal Obligation: To meet regulatory requirements.

Gbajivip does not sell your personal information to any third party. It may be shared in limited circumstances, as clearly outlined below.

How We Share Your Information

• Payment Gateway: Shared with bKash, Nagad, Rocket, or your bank solely for processing transactions.
• KYC Service Providers: With licensed service providers for identity verification purposes.
• Security Partners: For fraud detection and cybersecurity purposes.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.

Gbajivip uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Collects anonymous data to understand which parts of the platform are used most.
• Security Cookies: Used to detect unusual activity and fraudulent access.

You can disable non-essential cookies through your browser settings. However, this may limit certain features of the platform.

Gbajivip uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and tested.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used to keep it secure.
• Two-Factor Verification: OTP verification at login provides an additional layer of security.
• Firewall & DDoS Protection: Our servers are protected against external threats and unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Limited Access: Only authorized personnel have access to your information.

Gbajivip believes every member should have full control over their own data. You may exercise any of the rights listed below.

• Right to Access: You may request a copy of the information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request deletion of your data within the designated retention period.
• Right to Restrict Processing: You can opt out of your data being used for specific purposes.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights, email us at support@gbajivip.biz. We will respond within 30 business days.

Gbajivip does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

Once the retention period expires, data is securely deleted or anonymized.

Gbajivip strictly prohibits users under 18. We do not knowingly collect information from minors.

• Age verification is mandatory at registration.
• In cases of suspicion, a national ID or birth certificate may be requested.
• Any account found to belong to a minor will be closed immediately.
• If a parent or guardian becomes aware of their child's account, please contact us immediately.

For any privacy-related questions, concerns, or complaints, please reach out to us. We're always here to listen.

• Email: support@gbajivip.biz
• Live Chat: Available after logging into the platform (24/7)
• Response Time: Usually within 24 hours